Emergent practice for complex and novel practice for chaotic

Learning in real-life situation is shifting towards emergent and novel practice because best practices are restricted to simple situations. Harold Jarche advocates the nurturing of a linchpin culture—locking pin that goes through the end of an axle outside the wheel to keep the wheel from coming off; anything serving to hold together the parts of a whole; or something that holds the various elements of a complicated structure together.

An assortment of linchpins.

Harold Jarche points out that the industrial model is no longer of much use, because work is difficult, calling for innovation and is becoming increasingly one of a kind and creative. He sketches the Cynefin-model framework as follow:

Cynefin is a Welsh word, chosen by the Welsh scholar Dave Snowden, which conveys the sense that we all have multiple pasts: cultural, religious, geographic, etc. The term illustrates the evolutionary nature of complex systems, including their inherent uncertainty and serves as reminder that all human interactions are strongly influenced and frequently determined by our personal and collective experiences.

Domain		Cause and effect relationship		Response	Practice
Simple		Is obvious.		Sense - Categorise - Respond	Apply best practice
Complicated		Requires analysis or some other form of investigation and/or the application of expert knowledge.		Sense - Analyze - Respond	Apply good practice
Complex		Can only be perceived in retrospect, but not in advance.		Probe - Sense - Respond	Sense emergent practice
Chaotic		No relationship between cause and effect at systems level.		Act - Sense - Respond	Discover novel practice
Disorder		State of not knowing what type of causality exists		People tend to revert to their own comfort zone in decision making in order to respond.	Complacency leads to failure

In the Cynefin framework the boundary between simple and chaotic is seen as catastrophic. It's not enough that selected individuals are prepared (becoming linchpins); collectively society will have to be able to deal with change— communities need to be helped out of their comfort zones, overcome their fears and get innate creativity flowing (a linchpin culture).