Schuster and Glavas (2017: 56) indicate that although not yet formally defined, ‘blended WIL’ refers to the intersection with technology describing work-integrated learning “delivered in online and face-to-face environments”; whereas ‘virtual WIL’ refers to learning provided through virtual realities; and ‘eWIL’ (electronic WIL) “used to more broadly indicate the integration of information communication technology (ICT) within WIL”. They state that “the use of technology has the ability to extend WIL experiences to a greater number of students and may play a key role in less resource-intensive models of WIL” and that “technology may also offer the opportunity to develop more authentic experiences as work increasingly occurs within a digital space rather than at a physical place”, but has enjoyed insignificant attention in contrast to e-learning in the workplace.
“Work integrated learning (WIL) is a strategic priority for universities aiming to enhance graduate employability in an increasingly competitive labor market” say Schuster and Glavas (2017: 55). “Work integrated learning (WIL) combines academic study and formal learning with student exposure to real-world practice settings to better prepare graduates for entry into the workforce” they (p. 56) qualify, and add that there is a “growing demand for work-ready graduates”, which is driving “the need for more extensive incorporation of WIL in higher education curriculum” and therefore “becoming a key strategic priority of universities, industry and government”. They observe that WIL may incorporate “a range of approaches, with diverse and distinct emphases” including “placements, internships, practicums, supervised practice and simulations”, which “are most commonly visible in offline environments; however, technology is increasingly being used to augment WIL experiences”. The aim remains “to integrate theory with workplace practices through authentic, real-world experiences, allowing learners to engage with industry and community partners on authentic activities that are planned for and assessed”.
“Technology has the potential to advance the ways in which WIL is both managed and applied by overcoming the key challenges of accessibility and resourcing”, however “the role that technology can play in WIL has received” little attention, say Schuster and Glavas (2017: 56). They remark that by “employing technology to support and deliver WIL can remove geographical barriers … and allows, for example, rural (regional) and external students to engage in WIL based activities”. Furthermore, virtual placements may enable students to apply acquired “knowledge and skills to complete a real-world project in a team using technology to be virtually, rather than physically, present within the workplace” (p. 57). Potential benefits of technology further include supporting “WIL for larger cohorts of students in an equitable and pedagogically rigorous manner” and for developing 21st century skills “such as: (i) learning and innovation (learning to create together), (ii) digital literacy (information-savvy and media fluency) and (iii) career-based skills (being work-ready and prepared for the real world)”. Furthermore, “eWIL has the capacity to facilitate collaboration between students and industry professionals via online platforms … such as virtual simulations, and also has the potential to develop more sophisticated higher-order thinking skills relative to traditional WIL, such as internships and practicums, where students are not normally involved in critical and consequential decision making or problem solving”. Emphasising the importance of students being “exposed to authentic learning environments that enable them to observe, interact and respond to real work problems in real work settings that best emulate the working environment with its associated complexities”, Schuster and Glavas (2017: 57) indicate “that technological developments have made it possible to create virtual environments that almost exactly mimic work-based settings”.
A key challenge, similar to traditional WIL, indicated by Schuster and Glavas (2017: 57), is the notion of willing partnering and interaction with, reciprocity by, and access to industry organisations in order deliver eWIL. Other challenges for eWIL they indicate “is a lack of support systems”, “technological platform”, “the requirement for quality software” and “extensive staff training in the use of technology”. These challenges, they say, “highlight that, at least initially, the development and implementation of eWIL can be resource-intensive”. Furthermore, students from disadvantage and diverse backgrounds, and those with certain disabilities or those “who may require assistive technologies”, may not directly benefit from eWIL.
Based on a systematic literature review of peer-reviewed articles, by Schuster and Glavas (2017), they developed a typology of eWIL (p. 64) presented below. “The typology includes four categories: Technology-Supported, Technology-Facilitated, Technology-Blended and Technology-Based.” Both ‘Technology-Supported’ and ‘Technology-Facilitated’ represent the use of technology to support WIL processes, however, more extensively in the latter. Similarly, with ‘Technology-Blended’ and ‘Technology-Based’ eWIL’, the latter more extensively, such as entirely virtual or digital. They acknowledge “that theoretically there are likely to be numerous attributes which may influence the implementation of the typology”. The aim of their research was “to identify the preliminary attributes that illustrate diversity in how technology can be applied and further implemented in WIL”.
Schuster, L. & Glavas, C. (2017). Exploring the dimensions of electronic work integrated learning (eWIL). Educational Research Review, 21, 55–66. https://doi.org/10.1016/j.edurev.2017.04.001