When you're trying to solve a so-called 'wicked' problem, it helps to ask yourself a few questions. Wicked, or ill-defined, problems tend to be complicated, and it pays to dig a little more deeply. The most helpful questions are:

- Why? (And repeat a few times.)
- Why is this a problem?
- What if?
- What do I already know? What information do I have about the problem?
- Who? What? Where? When? Why? How?
- What is the essence of the problem?
- Am I solving the
*real*problem? - Am I solving the
*right*problem? - What am I assuming?
- What am I missing?
- How else can I solve this problem?
- How else can I look at the problem?
- What else?
- What else is causing this problem?
- What do I want to achieve?
- What is standing in my way?
- What if I do nothing? What is the worst that can happen?

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